CRM Salesforce for Beginners Training

Become an expert in CRM Salesforce by mastering concepts of CRM, its business implications and how Cloud computing is changing the way businesses use technology to engage with their customers.


About The Course

GKLM Tech is CRM Salesforce for Beginners course will acquaint participants with the ideas of CRM and the use of CRM to business operations.The course will clarify Cloud Computing as an idea and disclose the perspectives identified with SaaS and PaaS.Attendees will be acquainted with Salesforce.com framework through theoretical scope of Sales Marketing and Service parts of CRM.The course will incorporate making Salesforce.com login accounts and give a well ordered guidelines on the best way to accomplish the CRM ideas on a Salesforce.com framework. All through the course the members will keep on working on a contextual analysis to comprehend the ideas better. Toward the finish of the course the members should actualize a venture using the ideas learnt.

Course Objectives

During the CRM Salesforce for Beginners Training

After the finish of the CRM Salesforce for Beginners course at GKLM Tech you will have the capacity to:

  1. Comprehend what Customer Relationship Management is about and share different cases on the importance and use of CRM.
  2. Talk about Cloud Computing ideas how distributed computing is utilized for CRM and the different CRM devices that are utilized by business.
  3. Portray the CRM modules and characterize the exercises executed as a component of offers promoting and administration.
  4. Make business protests and characterize the business stream crosswise over association CRM forms.


Prologue to CRM and SFDC

Learning Objectives In this module you'll take in the fundamental outline of CRM how Cloud Computing is utilized for CRM and you will likewise find out about prologue to Salesforce.com
Themes CRM Overview Cloud Computing Introduction to Salesforce.com SFDC Modules.

SFDC Overview

Learning Objectives In this module you will learn production of business items and its application you will likewise find out about Standard Business Objects and Custom Business objects.
Subjects SFDC Business objects and their application Standard Business Objects Custom Business Objects Salesforce Data Model Salesforce Relationships.

SFDC Security Model 1

Learning Objectives In this module you will find out about Salesforce Data Fields Security Features in Salesforce and you will likewise be finding out about the Organization Wide Default settings.
Subjects Salesforce Data Fields Salesforce Security Features Organization Wide Default Profiles Roles.

SFDC Security Model 2

Learning Objectives In this module you will find out about Mass Transfer Sharing Rules and Application of Roles.
Subjects Records Mass Transfer Sharing Rules and Application of Roles and Sharing Rules Profiles and Permission Sets.

SFDC Configuration 1

Learning Objectives In this module you will learn Profiles Permission Sets Page Layout Record Type and Field Level Security.
Subjects Profiles Permission Sets Page Layout Record Type Field Level Security.

SFDC Configuration 2

Learning Objectives In this module you will find out about how to get ready reports and related dashboards to empower business execution preview.You will likewise find out about Marketing Cloud Sales Cloud and Service Cloud.
Subjects Marketing Cloud Sales Cloud Products and Price Book Quote Management Service Cloud Activities Analytics Reports Dashboards Translation Workbench.

SFDC Advanced Configuration 1

Learning Objectives In this module you will find out about Queue Assignment Rules Auto Response Approval Processes Workflow Escalation Rules and Validation Rule.
Subjects Queue Assignment Rules Auto Response Approval Processes Workflow Escalation Rules Validation Rule.

SFDC Advanced Configuration 2

Learning Objectives In this module you will find out about Chatter Content administration Data Loader Deployment utilizing Change Sets Apex and Visual Force.
Subjects Chatter Content administration Data Loader Deployment utilizing Change Sets Apex and Visual Force.


At the end of your course you will work on a real time Project. You will receive a Problem Statement along with a dataset to work.
Once you are successfully through with the project reviewed by an expert you will be awarded a certificate with a performance based grading.
If your project is not approved in 1st attempt you can take additional assistance to understand the concepts better and reattempt the Project free of cost.

Contact Us


+91 9999160255    +91 8595181398

FAQ's


GKLM is the largest online education company and lots of recruitment firms contacts us for our students profiles from time to time. Since there is a big demand for this skill, we help our certified students get connected to prospective employers. We also help our customers prepare their resumes, work on real life projects and provide assistance for interview preparation. Having said that, please understand that we don't guarantee any placements however if you go through the course diligently and complete the project you will have a very good hands on experience to work on a Live project.

You can go through the sample class recording and it would give you a clear insight about how the classes are conducted, quality of instructors and interactiveness in a class.

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Kamla Nagar, New Delhi, India

+91-9999160255   +91-8595181398

  tech.gklm@gmail.com
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